Management Is about changing the environment to help prevent problems and also to prevent your dog from practicing unwanted behavior. 

 

Management Background

The environment is filled with cues that seem to ask dogs to do things. This is similar to us asking a dog to sit then giving him a treat when he does. For instance, leaving a steak on a counter prompts a dog to jump up and get it. In the future, the counter becomes an environmental cue to jump up and see if anything yummy is there. The counter seemingly whispers “jump up” and the dog is reinforced when he finds something. After being reinforced (or getting the reward from the counter) the dog continues listening (or in this case watching) the cue. 

 

With management, we intervene and change the environment so that the behavior doesn’t become automatic, or habitual.

 

About Practicing Unwanted Behavior

We talk about management in the context of practicing unwanted behavior. Dogs do behaviors for a reason. There is a law about this. Edward Thorndike was a psychologist that applied psychology to learning theories. He came up with the Law of Effect which states “any behavior that is followed by pleasant consequences is likely to be repeated.”  This law helps us work efficiently and effectively with your dog, but it also explains why some unwanted behaviors persist.  Think back to counter surfing -- the dog found some steak once, so the behavior is likely to be repeated. It's a law!

 

Dogs do behaviors that work for them. So, if your dog is doing a behavior, there is some type of reinforcement happening, or the behavior would not persist.

 

The tricky part of this law is identifying your dog’s reinforcer. This is not about treats. Let’s look at a scenario. Your dog is barking and lunging at a person, and the person startles and moves away. The behaviors are barking and lunging. We have to ask ourselves what happens next (or in the future). Does barking and lunging persist? If yes, it’s likely that the person moving away is the reinforcer for the behavior. The dog in this scenario was likely doing the barking and lunging to create more distance between him or herself and the person. 

 

This can apply to more simple scenarios too. Let’s look at recalling your dog to you. If you recall your dog to you and you give a treat every time, it’s likely that your dog will come to you if the treats are yummy.  However, if you call your dog to you and you pick her up to go into the crate, coming to you may stop happening if your dog thinks the crate is undesirable or if she doesn’t like the physical feeling of being picked up.

 

One more scenario – let’s think about a dog guarding a bone (or person, or location, etc.) from another dog. Dog A has a great bone. Dog B walks by. Dog A growls at Dog B, then Dog B leaves. Bingo - reinforcement. Dog A has successfully protected his bone from Dog B so it’s likely that the behavior will continue in similar situations.

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Nuisance Behaviors

Management is important in things like house training, play biting and jumping:

https://www.wigglebuttacademy.com/housetraining 

https://www.wigglebuttacademy.com/puppy-play-biting 

https://www.wigglebuttacademy.com/jumping 

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Implementing Management

​When we have a behavior we dislike (like counter surfing or lunging and barking at strangers), we don't want our dogs to continue being reinforced for these behaviors - because the more this behavior is reinforced, the stronger the behavior becomes. So we need to implement management: changing the environment that prompts the behavior from our dog. 

As an example, a common management strategy for counter surfing is by restricting your dog's access to the counter. Perhaps you add a baby gate leading into the kitchen so that your dog is unable to reach the counter.

As you work with your trainer, you will come up with management strategies to help with the specific behaviors you're working to change. If working on coming up with a management strategy on your own, ask yourself: how can I change the environment to prevent my dog from practicing the behavior?

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Safety

Sometimes, a dog’s behavior has serious consequences to management and becomes important for safety. Here are some examples:

• A dog who ingests socks requires a family who keeps socks put away at all times.

• A dog who attacks other dogs in the home over bones, treats or toys requires these things to be kept up at all times, especially if/when the dogs are unsupervised.

• A family with a peanut butter loving dog with a terrible peanut allergy must keep peanut butter on a high shelf in the pantry.

• A family with a door darter should put a gate up for extra safety.

• House Training puppies require a crate.

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A Special Note about Fearful Dogs

Management for fearful dogs is a bit tricky to understand.  Remember, management is about setting the environment up for success. For fearful dogs, we want to reduce things that elicit fear in the environment. This could be sights, sounds, smells, people, dogs, etc. We want our dogs to experience relief from fear, anxiety and stress so that they are primed for learning. Sometimes the lesson is that the world isn't scary. For many fearful dogs we can't teach them that the world isn't scary without reducing the scary things so they can process information. If your dog is fearful, we will help you identify what is 

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Management Examples for Fearful Dogs

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Create Safe Spaces

For some dogs, management is about setting up the environment so the dog can keep distance from things that make her uncomfortable or are scary to her. Sometimes, she may not even be able to move away because she is scared. In those instances we need to put her away so she can get a break from stressful things. This is important in family situations where there are many people and things going on.

 

Have People Ignore

If you have a fearful dog in a place place where there are many people nearby, and you can't remove the dog from the situation, ask people to ignore her. This is the fastest way to help her feel safe other than putting her in a confinement area far away where she can decompress.

 

Treat Delivery

If someone wants to give a treat, the treats should be thrown away behind the dog. This treat delivery creates distance between the dog and the person so that she can eat the treat in comfort and then reassess her comfort level. Comfort level is fluid, it's not black-and-white. Your dog may be comfortable for the first 10 or 15 minutes of a visit and then have a trigger and be less comfortable for the duration. Reassessing comfort by throwing treats away is the kindest approach.

 

Closing the Gap

Ask people to not close the gap of space for a fearful dog. If your dog wants to interact with someone, allow him to make that choice and approach a person on his own. Even then, I’d ask humans to ignore the first few approaches. Sometimes your dog may approach someone to get a good sniff due to curiosity and then realize he is a little too close for comfort. If someone does not touch him at these times, the sense of safety will improve more quickly than if he has a perceived unsafe experience. Remember, what is scary is in the eyes of your dog not in our eyes or our perception, so we want to be very conservative and slow.